Do You Know how to find buyers email address on ebay? eBay stopped showing buyer email addresses back in April. Here is a workaround of seeing your eBay buyers’ email addresses and their phone numbers.
Transcribe of “How To Find Buyers Email Address “
Hi guys, Neil Waterhouse. This week’s video blog shows how to find buyers’ email addresses on eBay. It 
also shows how to find your eBay customers’ phone numbers as well.
Using less than a hundred dollars
Before I get started, make sure you hit the Subscribe button to the no fluff, ad free channel that puts out weekly videos teaching step-by-step how anyone can build a seven-digit online business from their home using eBay and Amazon, and using less than a hundred dollars. So let’s launch straight into it.
Go to My eBay
Go to My eBay, then Account, then Seller Dashboard, then File Management Center, then Create Download Request, select Sold, then select whatever date range that you require, in this case I’ll select Yesterday. Enter your email address, then click the Save button. Now you receive an email from eBay within a few minutes.
Receive an email from eBay within a few minutes
When you receive that email, click the download link and download the CSV. Now open the CSV using a program like say, Google Sheets, which is free. And now you’ll be able to see the phone numbers and email addresses of your buyers. If you have any problems, let me know.
Video helped you with how to find buyer’s email addresses on eBay
I hope this video helped you with how to find buyer’s email addresses on eBay. Please leave me a comment below and make sure you hit the Subscribe button to the no fluff, ad free channel that puts out weekly videos teaching step by step how anyone can build a seven-digit online business from their home using eBay and Amazon, and using less than a hundred dollars. Until next week. Stay safe, list more, sell more. This is Neil Waterhouse.
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Neil
Thank you very much for this great tip. Sometimes we send files to customers which are not in picture format, this has been issue since the email address in eBay has been masked.
Thank you for all your selfless help.
you literally answered the issue i had all weekend 🙂
Thanks Neil
Your very welcome!
thank you for this method. ebay changed it again, now you can’t request order report but schedule it. and on the scheduled report, they use email format like xxxxx@ebay.com
Very annoying haha.
Hi Ran,
Please find the link below to update.
https://www.neilwaterhouse.com/how-to-find-buyers-email-address-and-phone-number-on-ebay-update-01/
Thanks, that forwarded to your web page, I logged in and was forwarded back to the same June guide.
Hi Ran,
Have you found a workaround for this by any chance?
Thank you!
Hi Kim,
Currently, there is no way to find buyers email addresses. eBay has removed that feature.
If we find another workaround, I will let you know.
Hello,
I’m looking for the most recent update on how to find the buyers’ emails. Thank you.
Hi Kim,
Please find the link below.
https://www.neilwaterhouse.com/how-to-find-buyers-email-address-and-phone-number-on-ebay-update-01/
Hi Neil,
The above link is not working, there is no video in it. thanks
Hi Neil,
thanks for helping us all the time,
The above link is not work, there is no video or article regarding finding ebay buyer email address.
Thanks
Pardeep
Hi Pardeep,
Currently, there is no way to find buyers email addresses. eBay has removed that feature.
If we find another workaround, I will let you know.
Hi Neil,
Thank you for this however it just brings me back to your original instructions which no longer work.